Software asset management

BT Engage IT offer a tailored Software Asset Management (SAM) Service, working to ITIL and ISO Standard requirements. This starts with a full assessment of the customer's existing environment to understand the customer's current and future needs. It can be split down into stages and a SAM Plan then delivered to ensure tangible benefits are achieved in as many areas as possible.

Service Overview

Step 1
Audit - Visibility of Assets

BT Engage IT offer a collection of tailored hardware asset management solutions that can meet the full range of IT challenges

• Managing the physical installs, moves, additions, changes, and disposals
  
• Consolidating to a single asset database and configuration management database
  
• Integrating the existing tools in IT currently used to manage and implement change

With the benefit of a complete knowledge of IT asset information a business can identify gaps in information or capability and can then make better informed, intelligent planning choices for future investment.

Benefits of Installing an Audit Tool include:

• Visibility of all software installed on the network
  
• Harvesting of unused assets
  
• Increased security
  
• Smoother operations
  
• Future planning

Step 2
Licence Management - Visibility of Assets

BT Engage IT provide a complete licence review service from answering simple day-to-day licensing questions to reviewing and understanding the existing contracts in place, understanding prevailing purchasing patterns and making recommendations on the numerous licensing contracts available. When a business knows precisely what has been purchased, and it matches the audit data gathered, Compliance with vendor licensing terms is easy to achieve and control. Financial savings through better use of existing assets can reduce licensing costs and increase choice for best possible value licence agreements.

Benefits of good Licensing Management include:

• Visibility of all software purchases
  
• Compliance with all manufactures reducing risk of audit
  
• Counterfeit control
  
• Future planning

Step 3
SAM Process and Procedure Management

Existing assets can be protected by review and development of the relevant processes and procedures. This ensures that Software is managed from the point of entry into the network, its movement around, utilisation following installation and finally how it is retired from the network. These processes reinforce and increase understanding of the audit data gathered to ensure continual return on investment. Having a single database in which data is recorded and maintained ensures additional security around the network and continued Compliance.

Benefits of a good SAM Plan include:

• Structured and Repeatable processes
  
• Reduced support costs
  
• Increased return from Audit tool investment
  
• Increased Staff recruitment, satisfaction and retention
  
• Supports internal Corporate Governance initiatives
  
• Reduced exposure to Financial penalties from licensing not managed to best practices
  
• Reduced threat of loss of business reputation
  
• Improved Future Planning through precise control of software assets and related contracts

SAM Management is a part of IT Asset Management. BT Engage IT can help consolidate software licensing and hardware, including print assets, into a single and continuously updated IT asset management repository. This has single source of accurate information has the potential to deliver significant cost savings to a business.

Engagement Summary

BT Engage IT work in a structured and objective way across the technology spectrum to deliver a successful conclusion. Experienced in offering collaborative support as either a member of a client's management team or solely as a services supplier, BT Engage IT have a flexible approach to meet the specific needs of the client. Whether a client or supplier-based engagement, the consultants seek to understand the objectives of the client's business.

The approach to a Business Continuity engagement can be broken down into three key phases.

1) Business Requirement Definition

• Risk Analysis
  
• Business Impact Assessment

2) Current Capability Assessment

• Current Provision
  
• Gap Analysis

3) Recommendations

• Definition
  
• Implications

Click here to view our Supply Chain Management and Transact Data Sheet