BT IT Manager

We'll help you reduce your IT stress. Not all of us can be computing experts - especially if we've also got a business to run. That's why BT have created BT Business IT Manager, a range of services that can take care of your IT issues for you, leaving you free to get on with what you do best. Running a successful business.

What we can do for your business:

1) Design means you get the IT systems your business needs

As you'll know, in business, great planning is often the key to success. It's the same with your IT - thinking things through properly could save you precious time, money and energy. Our IT experts can design a system around your business's unique needs, with great value hardware and software from leading names like Microsoft, HP and Intel.

2) Install gets you up and running, fast

No matter what it says on the box, sometimes installation isn't that easy. Getting your wireless network working, running software updates, connecting up the printers - it's a hassle you don't really need. If you've got better things to do, our engineers can set it up for you, from your broadband to your shared files, as quickly as possible, which means less downtime for your employees too.

3) Maintain your IT, protect your business

Things usually go wrong at the most inconvenient time. Like when you're preparing for an important presentation, for example. Why not buy a little peace of mind with our IT Support service? Our team of highly-trained IT specialists are on hand any time of the day or night, working to sort out whatever the problem is. We know your business can't afford downtime, so we aim to fix it as soon as possible. There are two levels of support to choose from. IT Site Manager gives you comprehensive, proactive system protection. For example, we'll monitor your system every 5 minutes around the clock to detect problems before you are aware of them. With IT Support Manager, we're always just a phone call away, ready to get you back up and running as soon as possible. See below for more details.

IT Support Manager can help you when you have a problem or need advice:

• 24/7 support so you can call us any time*
• Dedicated UK help desk can diagnose the problem over the phone
• Our help desk can have remote access to your PC, so they can fix your computer remotely. No need to wait for an engineer to come out
• Our IT expertise covers PCs, Macs and more - you can even call us for advice and computing hints and tips
• Over 95% customer satisfaction
  

IT Site Manager is like having your own in-house IT Manager:

• Proactive remote monitoring every 5 mins, 24/7, can detect problems before you know about them and fix them before they affect your business
• Full security management, including protection from virus attack, helps keep your business safe
• If your problem can't be fixed remotely, we'll send an engineer by the next business day - free of charge (including spare parts)
• 24/7 support and advice via an 0800 number with a named contact in a dedicated UK based team
  

Find out how IT Manager can free you up to do what you do best - running your business. Call now on 0800 022 3069. Or visit www.bt.com/itmanager