The Customer Innovation Centre (CIC) programme is based on core consulting principles. It includes definition, evaluation and planning, and provides business justification. Costs and risks must be explored and balanced against value – this underpins the BT Engage IT Value Consulting approach, of which the CIC is a critical element.
Our Consultancy and CIC engagements cover:
STAGE ONE - Technology Workshops covering customer issues, technology placement and high level positioning with BDMs and ITDMs
STAGE TWO - Solutions Workshops working with technical decision makers in a detailed workshop to explore your IT environment, define ideal outcomes, and to plan how the ‘vision’ will become reality
STAGE THREE - Design & Planning Workshop to understand detailed requirements, solutions design and migration, resulting in functional specification
STAGE FOUR - Proof of Concept testing, proving and tuning
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