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BT Engage IT bring to you insight and solutions to help improve business efficiencies and costs; in this uncertain economic climate which will, in turn, help your business to maintain its competitive edge. As part of our best practice approach we will be creating and sharing these with you on a regular basis.

Bridging the IT-Business Divide
An IT leadership document for the CIO

Over the last decade, IT has moved from an important support function to a critical part of the business. Technological convergence has also changed the role of IT. The result is that businesses are more dependent on IT than they ever have been, and business processes might not run at all, let alone run efficiently, without information technology. However, the business' understanding of IT, and IT’s understanding of what drives the business, has not necessarily kept pace with this growing dependency on technology. As a result, businesses depend on IT, but the gulf between business, and the IT department, appears as wide as ever. This white paper sets out a strategy for CIOs and business leaders to bridge that gap.

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