Our approach
The approach that BT Engage IT takes is to review and understand your existing investments, appreciate your company culture and preferred methods of working, to engage with your staff to produce a solution tailored to your needs. By not reinventing processes that are already in place, enhancements can be easily implemented that reduce the impact on the normal daily business. With stronger processes in place, the data flowing into your discovery tool should be easier to manage, which leads to the data flowing out being easier to use when making business decisions around business efficiencies.
If your current toolset of choice is no longer fit for purpose, we have a team to assist with implementation of the two leading toolsets on the market, as well as the ability to support many others.
With detailed knowledge showing what software is within your network, why it is there and confirmation that it is utilised leads to your licensing management to be drastically simplified. Compliancy then becomes a daily confirmation instead of an annual headache or under the constant worry of a manufacturer audit.
About BT Engage IT
BT Engage IT provides businesses with access to one of the most comprehensive IT services portfolios in the market. Additionally, as part of the BT Group, we are able to offer a truly integrated suite of IT services to assist in the advice, design, deployment and support of IT requirements to meet clients’ business needs.
Our insight and capabilities enable clients to leverage and grow their businesses in an increasingly complex and dynamic market.
Our organisation employs over 900 staff, with 70 professional services consultants, 72 accredited Microsoft engineers and over 300 field engineers. With over 2900 billing customers we also ensure best practice throughout the business and meet the British Standards Institution (BSi) international BS ISO IEC 20000 (Information Technology Service Management) certifications.
Our goal is to make our customers' lives easier and simpler. In part, this is achieved by employing talented people and ensuring a flexible, collaborative approach to delivery - maximising value is at the heart of everything we do.
With over 30 years experience, our success is founded on four factors: proven expertise; the highest level accreditations; breadth of capabilities; and the ability to provide high value/low risk advanced technology. |